Sunehri does not offer returns or exchanges on any products. All sales are final.
 However, an exchange can be made within 7 days of purchase under the following specific conditions:
⦁ The item is defective, damaged, or faulty upon delivery.
⦁ The product received is different from the original order.
⦁ An item, such as a price tag, label, or original packaging, is missing from the package.
⦁ To claim an exchange for a defective or damaged product, you must provide a video of the item showing the fault within 24 hours.
⦁ Customized items are generally not eligible for exchange.
To dispute an issue, you must send pictures and videos of the defective item to help call +92 307-SUNEHRI(7863474) within 24 hours of the delivery date. Sunehri will review each dispute individually and work to be fair to both parties.
Once we receive and inspect the item, a replacement of the same value will be issued and sent to your address. The customer is responsible for all shipping and handling costs associated with an exchange
The following items cannot be exchanged or returned:
⦁ Discounted or sale items.
⦁ Wedding Wear and Couture dresses.

 Refund Policy

Sunehri does not provide refunds or a money-back guarantee for purchased items.

 Order Cancellation

 Once your order starts processing it will not be cancelled in any case.
Sunehri may cancel orders for various reasons, including if an item is out of stock,   damage is found during a quality check, a technical error occurs.
Sunehri do not store credit/debit card details or share customer information with any third  parties.

 Product Disclaimer 

Sunehri makes every effort to ensure that product images and descriptions are as accurate as possible. Please be aware that minor differences may exist between the product images on the website and the actual product. This can be due to extra embellishments used in photo shoots that may differ slightly from the final product.
 Additionally, colors in pictures may vary slightly from the actual item due to the lighting during the photo shoot, your device’s display settings, or the printing quality of the catalog.
All product details are provided on our website, and we kindly ask customers to review the product description before placing an order.